Who 4g & 5g backup internet is for
Businesses that cannot trade without a connection: bars and restaurants taking mostly card payments, shops on EPOS, and rural sites where the fixed line is known to be unreliable.
Testing, labelling and handover
- Failover tested by disconnecting the main line and confirming payment devices keep working.
- Failback tested so the site returns to the fixed line automatically.
- Written summary of what runs during an outage and what does not.
Service area: Failover connectivity for businesses across County Down and Northern Ireland, including rural sites around Downpatrick, Castlewellan and Crossgar.
4G & 5G Backup Internet — common questions
- Does everything keep working during an outage?
- Not necessarily, and that is set out in writing. Priority normally goes to card terminals and EPOS; heavy uses like CCTV cloud upload or large file transfers are usually held back.
- How quickly does it switch over?
- Failover is automatic on loss of the main connection. There is a short gap while it switches, so a payment in progress may need to be retried once.
- Will it work at our address?
- That is checked by measuring mobile signal on site before anything is quoted. Where signal is marginal, an external antenna position is considered.
- Is there an ongoing cost?
- Yes — a mobile data plan for the backup connection. The size of plan is matched to what the site would realistically use during outages.