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Hospitality Network Care

When the network goes down, the till goes down.

A managed network for bars, restaurants, cafés and small hotels — designed, installed and maintained by one team, so tills, terminals, CCTV and guest Wi-Fi all keep working when the room fills up.

Problems we solve

Familiar Friday-night pain.

Most hospitality network problems come from a flat, single-network setup that was fine when the venue was quiet. Under load, everything competes with everything else.

  • Card terminals dropping mid-service and holding up the queue
  • Guest Wi-Fi complaints when the venue is busy
  • Booking system or kitchen printer going offline at peak
  • Speeds that look fine on paper but crawl once the room fills up
  • One flat network where tills, guests and CCTV all fight for the same lane

What's included

One network. Everything on it, in its own lane.

Guest & operational Wi-Fi separation

A separate SSID and VLAN for guests keeps their traffic isolated from tills, printers and back-of-house devices.

EPOS, tills & card terminals

Prioritised, isolated network for payment devices so a busy guest network can't slow down a transaction.

Kitchen printers & booking systems

Reliable wired or Wi-Fi connections for the devices your service depends on — printers, KDS units, reservation tablets.

CCTV connectivity

Cameras run on their own VLAN so footage stays private and doesn't compete with guest bandwidth.

Structured cabling

Cat6/6a runs where they matter, tidy comms cabinets, patch panels and clear labelling — planned around your building.

Remote monitoring

On managed plans we watch key equipment remotely, so we often see problems before you do.

Backup internet & failover

Optional 4G/5G failover so a broadband outage is a slower service, not a stopped one. Reduces risk — no service can guarantee zero downtime.

One number to call

When something isn't right you speak to the person who built it — not a call queue.

Ongoing care

What a Care plan covers.

A Network Care plan is optional. It's how we keep an eye on the equipment we install, respond faster when something goes wrong, and quietly keep firmware and configs current.

A Care plan is not a 24/7 staffed help desk — you get priority response from us during working hours, and remote monitoring runs continuously.

  • Remote monitoring of switches, access points and internet health
  • Firmware updates applied out-of-hours where possible
  • Configuration backups and documented restore paths
  • Priority response for members on a Network Care plan
  • Site visits scheduled quarterly or as needed

How we work

Survey → design → install → support.

  1. 01

    Survey

    We visit during service hours, walk the building, test the existing kit and note where things fall over.

  2. 02

    Design & quote

    A written spec with clear line items — hardware, cabling, VLAN plan and a Care plan option if you want ongoing cover.

  3. 03

    Install

    Cabling, containment and configuration done cleanly, mostly outside service hours where possible.

  4. 04

    Support

    Documentation on completion, and — on managed plans — remote monitoring plus a direct number.

Verified hospitality project

Mulholland's Bar & Off Sales, Castlewellan

A large two-storey venue on a flat default ISP network, capping real-world speeds around 30 Mbps. We installed a proper VLAN-segmented network with enterprise access points and hard-wired connections front to back. The site now runs at the full 300 Mbps line speed with tills, CCTV and guest Wi-Fi each on their own VLAN.

See the project details

FAQs

Questions we're asked before signing off.

Can you guarantee our Wi-Fi never goes down?
No, and neither can anyone else honestly. What we do is remove the common causes of outages — under-spec kit, flat networks, home-grade access points — and add optional 4G/5G failover so a broadband issue becomes a slowdown rather than a stoppage.
Do we have to be on a Care plan?
No. We're happy to design and install as a one-off. Care plans add remote monitoring, priority response and scheduled visits — they suit venues where a network problem directly costs money.
Will you work with our existing EPOS / booking / broadband providers?
Yes. We build the network layer around whatever tills, terminals, printers, booking systems and ISP you already use.
Do you work in the evenings?
For hospitality venues, yes — cutovers and disruptive work are usually done outside service hours.
Where do you cover?
Northern Ireland — based in Downpatrick.

Not sure where the network is falling over?

Start with a paid Business Network Assessment — an on-site diagnosis of Wi-Fi, tills, card terminals, CCTV and guest network, with a written report and fixed-price quotation.

The full £199 fee is credited against qualifying installation work of £1,500 or more.

Talk to us about your venue.

Send a short note and we'll come back as soon as possible.