For homeowners
Home Wi-Fi & Network Survey — £149
Stop buying extenders and hoping for the best. JKL Electrix tests how Wi-Fi performs throughout your home, identifies the real cause of the problem and gives you a clear plan to fix it properly.
Proceed with qualifying installation work of £750 or more within 30 days and the full £149 survey fee is credited against the work.
You receive the findings and recommendations whether or not you ask JKL Electrix to complete the installation.
Problems the survey investigates
- Wi-Fi is fast beside the router but slow upstairs
- Rooms or extensions have no reliable signal
- Video calls, gaming or streaming keep dropping
- Mesh units or extenders are not improving performance
- Powerline adapters are slow or unreliable
- CCTV cameras, smart devices or garden equipment disconnect
- A home office, garage or garden building needs reliable connectivity
What JKL checks
- Broadband speed and stability at the router
- Existing router and network configuration
- Wi-Fi coverage and performance in priority rooms
- Signal strength, interference and dead zones
- Existing mesh units, extenders and powerline adapters
- Home-office, gaming, streaming, CCTV and smart-device needs
- Possible hard-wired access-point locations
- Practical Cat6 cable routes
- Outdoor, garage and garden coverage requirements where applicable
What you receive
- Immediate verbal explanation of the main findings
- Concise branded written report
- Clear priority list
- Recommended Wi-Fi, access-point and cabling solution
- Equipment outline
- Fixed-price installation quotation
- Access to view the report in the JKL Electrix customer portal
- Downloadable PDF version of the report
A simple process
- Step 1
Tell us about the property
A few quick questions about the house, floors and where the problems are.
- Step 2
Book and pay securely
Choose a time and pay the £149 fee through secure online checkout.
- Step 3
JKL surveys the home
Up to 90 minutes on site testing broadband, coverage and interference room by room.
- Step 4
Receive the findings and fixed-price quote
A written report in your customer portal, plus a fixed-price quotation for the recommended work.
Home Wi-Fi survey FAQs
What is included in the £149 home Wi-Fi survey?
Up to 90 minutes at your home. JKL Electrix tests broadband speed and stability at the router, checks Wi-Fi performance and signal strength room by room, reviews your existing router, mesh units, extenders and powerline adapters, and identifies where access points and Cat6 cable runs would work best. You then receive a written report with prioritised recommendations and a fixed-price quotation for the work.
Why is my broadband fast but my Wi-Fi slow?
Broadband speed is measured at the router. Wi-Fi is what carries that connection through the house, and it is weakened by walls, chimney breasts, foil-backed insulation, floor construction and interference from neighbouring networks. A survey measures what actually reaches each room, which is why the speed test beside the router rarely matches the speed in the back bedroom.
Is the £149 fee credited against installation?
Yes. Proceed with qualifying installation work of £750 or more within 30 days of the survey and the full £149 fee is credited against that work.
Will I receive a written report?
Yes. You get a concise written report covering the findings, the causes, a priority list and the recommended Wi-Fi, access-point and cabling plan. It is available to view in the JKL Electrix customer portal and to download as a PDF.
Can you survey a garden office, garage or outbuilding?
Yes, but a separate building takes the survey beyond the standard scope. Tell us about it in the booking form and JKL Electrix will confirm whether an Extended Home Survey is needed, with the exact price agreed before any payment is taken.
Can you check existing mesh units and powerline adapters?
Yes. Existing mesh systems, extenders and powerline adapters are tested as part of the survey. In many homes they are placed where the signal is already weak, so they repeat a poor connection rather than improve it. The report explains what is worth keeping and what is not.
Can work be completed during the survey?
The survey is a diagnostic visit, not an installation. Small adjustments to settings or equipment placement may be made on the day, but cabling, access points and new equipment are quoted first and installed at a later agreed appointment.
What areas do you cover?
JKL Electrix is based in Downpatrick and surveys homes across County Down and the wider Northern Ireland area. If a property involves significant travel, that is discussed and agreed with you before payment.
What happens if my property requires the extended survey?
You will not be charged a different amount at checkout. If the booking answers show multiple buildings, three or more floors, extensive outdoor coverage or complex CCTV and cabling, the enquiry is held for review, JKL Electrix contacts you to agree the scope and exact price, and payment is only taken once you have confirmed.
Am I obligated to proceed with the installation?
No. You receive the findings, the recommendations and the fixed-price quotation whether or not you ask JKL Electrix to complete the installation.
Book your home Wi-Fi survey.
£149, up to 90 minutes on site, written findings and a fixed-price quotation — credited against qualifying installation work of £750 or more booked within 30 days.