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Hospitality Wi-Fi

Why your pub Wi-Fi feels slow (and it usually isn't the broadband)

If tap-to-pay is dropping and guest Wi-Fi is patchy in your pub, the ISP line speed is almost never the cause. Here's where to actually look — and what a proper fix looks like.

First, ignore the number your ISP quotes

Line speed is what the broadband delivers into the front-door router. Everything after that — cabling, switches, access points, VLANs — is your network. Most "slow Wi-Fi" in hospitality has nothing to do with the ISP figure and everything to do with what happens once the traffic leaves the router.

If a speed test at the router shows the full line but a phone at the far end of the bar shows 3 Mbps, the network is the problem, not the broadband.

The five things I check on-site, in order

Every business network assessment starts with the same short list. If any of these fails, upgrading the broadband is just spending money on a symptom.

  • Router placement — is it inside a metal cabinet or behind a mirror-backed bar?
  • Access points — one consumer router does not cover a full building. How many APs are there, where are they, and are they enterprise or consumer?
  • Cabling — is the network backbone Cat5e/6, or is it running over powerline / home-plug adapters?
  • Segmentation — are card terminals, CCTV, tills and guest devices all on one flat network?
  • Interference — how many neighbouring networks are broadcasting on the same channel?

What a proper fix looks like

For a typical single-floor bar, that means one central managed switch, a small number of ceiling-mounted access points chosen based on a survey (not guesswork), and separate VLANs so guest Wi-Fi cannot slow down card payments.

Do that once, properly, and the network stops being a topic of conversation. That is the goal.

Book a Business Network Assessment

The £199 Business Network Assessment is exactly this on-site process — a written report and a prioritised plan you can use to quote from us or from anyone else. If you go ahead with recommended installation work over £1,500, the full £199 is credited back against your final invoice.

Not sure what your business needs?

Start with a Business Network Assessment — a paid, on-site review that gives you clear findings and a fixed-price quotation.

The full £199 fee is credited against qualifying installation work of £1,500 or more.